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Legal Notice

Agreement on General Terms and Conditions of Use

Welcome to the (hereinafter referred to as the “Website"). By connecting to the Website, you acknowledge that you have read, understood and accepted without limitation or reservation these General Terms and Conditions of Use and the Personal Data Protection PolicyPlease note that if you visit other websites of the Total group, different general terms and conditions and policies concerning personal data protection apply to these websites. It is recommended that you carefully read their legal notices.


1. Identity          

Company publishing the Website (referred to herein as the “Company”):


Head office:

World Trade Center II,

Metropolitan Complex, 12th Floor

Jl. Jenderal Sudirman Kav. 29 - 31

Setiabudi, Jakarta Selatan

DKI Jakarta Raya 12920 - Indonesia

Company type - status: Societe par actions simplifiee (simplified joint stock company)

Registered equity: 4,000,000.00 Euros

Trade and Companies Register: NANTERRE Trade and Company Register 682031885

VAT No.:

E-mail: [email protected]

Telephone: + (62 21) 523 1999

Publication director: Reda Gaudiamo (Head of Corporate Communication Division)

Technical design:

Marcel, S.A registered capital of 82 990 EUROS, whose head office is located at 133 Champs Elysées, 75008 Paris

Listed in the RCS of Paris : B 381 531 938

Telephone: +33 (0)1 44 43 67 00

Production, hosting and development of the Internet site:


48 rue de Villiers 92300 Levallois-Perret

Listed in the RCS of Nanterre : 378 615 363

The companies within the Total group have their own legal existence and independent legal status. The Company publishing this Website belongs to the Total group. “Total” and “Total group” are sometimes used in this Website for convenience where references are generally made to TOTAL S.A. (the holding company) and its subsidiaries and affiliates. Likewise, the words “we”, “us” and “our” are used to refer to the Company or any company of the Total group in general or to those who work for them. These expressions are also used where no useful purpose is served by identifying the particular company or companies. It cannot be inferred from these expressions that TOTAL S.A. or any of its subsidiaries or affiliates are involved in the business and management of any other company of Total group.

2. Information about activities

This Website presents information concerning certain activities of the Company and the Total group. The Company may modify the information contained in this Website at any time and without prior notice. This information is provided as general information without any guarantees that it is fit for any specific purpose.

3. Intellectual property

3.a. All information or documents (text, animated or static images, databases, sounds, photographs, know-how or cited products) stored in the Website as well as all elements created for the Website and its general structure are either the property of the Company or the companies within the Total group or are subject to rights to use, duplicate or communicate to the public that have been granted to such. Said information, documents and items are subject to laws protecting copyright insofar as they have been made available to the public via this Website. No licence or any right other than to view the Website has been granted to any party with regard to intellectual property rights. Duplication of Website documents is authorized solely as information for personal and private usage. Any duplication or usage of copies made for other purposes is formally prohibited and subject to prior and formal authorization by the Company. In all cases, authorized duplication of information stored in this Website must cite the source and make adequate references as to proprietary.

3.b. Distinguishing signs. Unless otherwise stipulated, company names, logotypes, products and brands quoted on the Website are the property of the Company or the companies within the Total group or are subject to rights to use, duplicate or represent that have been granted to such. They may not be used without prior written authorization from the Company.

3.c. Databases. Any databases made available to you are the property of the Company. You are forbidden to extract or reuse a substantial qualitative or quantitative portion of the databases, including but not limited for private purpose.

4. Undertakings of the user

4.a. By connecting to the Website each visitor agrees to provide information and grants the Company all transferable rights concerning said information and authorizes the Company to make use of such. The information thus provided by visitors shall be deemed not confidential. However, the information provided is personal data, which means we undertake to process said information in accordance with applicable laws and our Personal Data Protection Policy, which applies to this Website.

4.b. Each visitor of this Website also certifies that s/he complies with these measures and current laws and in particular:

  • Responsible for all information or material posted, provided or send to or thru the Website
  • Has the ability and means required to access the Website and use it
  • Has verified that the IT configuration used does not contain any virus and that it is in full working order
  • Grants the Company and partners where applicable a right to use the information provided (other than data of a personal nature)
  • Must keep confidential and is consequently liable for the use and security of access codes and passwords that the Company may send you to access specific sections. The Company reserves the right to suspend your access to the Website in the event of fraudulent use or attempts at fraudulent use of said access.

4.c. Website security and prohibited activities

Each visitor of this Website is prohibited from violating, or trying to violate, the security of this Website. Any violation will be subject to criminal and/or civil sanction. Site security violation includes but is not limited to: accessing or trying to access a server or account you are not authorized to access; accessing data or committing an act to get data, information or services not intended for you or for your use; attempting to know/identify, or testing the weakness of a system or network; damaging, hijacking, modifying or contriving or violating security measures; sending material containing virus, Trojan, worms, time bomb, damaged files or involved in acts that can ruin, disturb or weaken/damage computer functions or site operations.

In using this Website, the Visitor is not allowed to upload, send or transmit illegal, prohibited, dangerous, abusive, discrediting, threatening, vulgar, sexually explicit, hateful, or unacceptable materials of any type or any prohibited content as stipulated under the applicable law , materials that exploit children or violent in nature or violating a person’s privacy or other rights or materials where the Company on its own policy does not intend the materials uploaded or sent to this site; materials that discredit, abuse, insult, pursue, intimidate or violate legal rights (such as privacy or publicity rights) or others; upload or present files containing pictures, software or other materials protected by copyright or trademark law and publicity and privacy rights unless you have or control the rights and have been authorized to do so; abuse your identity or affiliate in any way; involved in deceitful online marketing, violate applicable laws and regulations; or assist or allow them involved in activities as described above.

5. Hypertext links

5.a. Activation of links. The Company formally declines any liability as to the content of websites to which it provides links. Said links are offered to users of this Website as a service. Please consult the general terms and conditions and the personal data protection policy for the websites in order to understand their practice. The decision to use links is made solely by the Website users. We may modify or delete a link on this Website at any moment.

5.b. Link authorization. If you wish to create a hypertext link to this Website, you must obtain prior written authorization from the Company using the contact details provided at the end of this document.

6. Formal notice

6.a. The information (herein after referred to as “Information”) available on this www (World Wide Web) server is provided in good faith.

This Information is considered correct at the moment it is published on the Website. However, the Company neither represents nor guarantees the comprehensiveness or accuracy of the Information. You fully incur the risks arising from your reliance on the Information. Under no circumstances will the Company accept liability for injury arising from reliance on or use of the Information.

The Information shall not be deemed a recommendation to use information, products, procedures, equipment or formulae contravening a patent, copyright or registered trade mark. The Company declines any explicit or implicit liability in the event that use of the Information contravenes a patent, copyright or registered trade mark.

The Company and all directly or indirectly owned subsidiaries or affiliates of the Company and any company within the Total group categorically rejects any and all interpretation that may assimilate the content of its websites to purchase offers or incitements to acquire shares or other listed or unlisted negotiable securities of TOTAL S.A. or any company of the Total group.

No explicit or implicit guarantee is given regarding the commercial nature of the Information or its suitability for a given purpose as well as the products to which said Information refers.

Under no circumstances does the Company undertake to update or correct the Information on the Website or otherwise disseminated on the Internet or on its web servers. Similarly, the Company reserves the right to amend or correct the content of its Website at any time without prior notification.

6.b. The Information presented in this Website may contain forward-looking statements concerning the financial position, operating results, activities and industrial strategy of the Company, TOTAL S.A. and/or companies of the Total group. Such statements are subject to risks and uncertainties. These statements are based on the beliefs and assumptions of management and on the information currently available to management. Forward-looking statements include information concerning forecasts, projections, anticipated synergies, and other information concerning possible or assumed future results and may be preceded by, followed by, or otherwise include the words “believes”, “expects”, “anticipates”, “intends”, “plans”, “targets”, “estimates” or similar expressions. Forward-looking statements are not assurances of results or values. They involve risks, uncertainties and assumptions. Future results may differ materially from those expressed in these forward-looking statements. Many of the factors that will determine these results and values are beyond the Company’s ability to control or predict.

The Company does not undertake and is not required to update or revise such forward-looking statements, in particular as a result of new information or subsequent events or other factors.

6.c. The Company does not guarantee that the Website will operate without interruption or that the servers ensuring access to it operate and/or the third party sites to which hypertext links refer do not contain viruses.

7. Updates of terms and conditions of use of the Website and applicable law

The Company may update these Conditions of Use of the Website at any time. Consequently, you are invited to regularly refer to the latest Conditions of Use in effect. These general conditions of use of the Website are subject to applicable laws.

8. Contact details

You may direct all questions concerning conditions of use of the Website by e-mail to [email protected]  or by post to the following address:


Attn. To : Corporate Communication Division

World Trade Center II,

Metropolitan Complex, 12th Floor

Jl. Jenderal Sudirman Kav. 29 - 31

Setiabudi, Jakarta Selatan

DKI Jakarta Raya 12920 - Indonesia

Department / service name :  External Communication Department

9. Limit of Responsibility and Indemnification

Company has no responsibility on compensation, sanction, special or consequential compensation as a result of the use, or inability to use, materials contained in this Website by the Visitor.

Visitor agree to indemnify, defend and hold Company, its affiliates and managers, employees, agents and contractors harmless from any and all claims, demands, losses, expenses (including but not limited to legal counsel expenses) or other expenses incurred directly or indirectly from (i) your violation to this General Terms and Conditions of Use and our Personal Data Protection Policy; and/or (ii) your activities related to this Web site.

10. Applicable Law

This General Terms and Conditions of Use and our Personal Data Protection Policy shall be governed and interpreted in accordance with the laws of the Republic of Indonesia. When there is a provision in this General Terms and Conditions of Use and our Personal Data Protection Policy which conflicts with the law, not valid, or inapplicable, then such a provision shall be separated and will not affect the validity and application of other existing provisions. It represents the entire agreement and will not be changed except in writing.